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Service Agreement Terms and Conditions
In the absence of an executed contract between parties, unless otherwise specified in another document, the following Terms and Conditions for Order Acceptance will apply:
Agreement by Seller to furnish the goods hereby ordered or the finishing of such goods by Seller in whole or part shall constitute acceptance by Seller of this order. Any terms and conditions proposed by Seller inconsistent with or in addition to the terms of purchase contained herein shall be void and of no effect, unless specifically agreed to by Buyer.
Buyer hereby engages Manufacturer, and Manufacturer hereby accepts Buyer’s engagement, to furnish the personnel, material, equipment, services and facilities to manufacture Products in accordance with Buyer provided Specifications (Gerber Files,BOM, AML, CAD Files, Test Processes, software and firmware, Mechanical Drawings and other Special Instructions) as required by Orders issued by Buyer and accepted by Manufacturer in accordance with Section 3. Manufacturer’s electronics manufacturing services shall be performed in accordance with the Specifications and the applicable IPC-A-610 Workmanship Standard.
Time is of the essence of this order. Seller shall notify Buyer immediately of any delay in delivery, Seller’s notice shall include the reasons for the delay and the actions being taken to overcome or minimize the delay. Such notice shall include a revised delivery schedule and shall not constitute a waiver to Buyer’s rights and remedies hereunder. Buyer may cancel this order for late delivery without cancellation charge.
No charges will be allowed for transportation, packaging, packing or returnable containers unless otherwise specified by Buyer. WELLER will not be liable for any additional charges that are not specifically stated on the Purchase Order. Any such charges will not be paid by WELLER. Damage to any item(s) resulting from improper packaging will be charged to the Seller.
The Product shall be deemed accepted by Buyer when the Product has passed Manufacturer’s inspection and conforms to specifications and the applicable IPC-A-610 Workmanship Standard and is delivered to Buyer, namely, placed it in the hands of a common carrier. Buyer shall have 30 days to notify Manufacturer of Buyer’s revocation of acceptance of product based on non-conformance to specifications or to the workmanship standard. Buyer’s revocation must be in writing.
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The order is not assignable without prior written consent of the Buyer and any attempted assignment without consent shall be invalid.
The price(s) stated on the face of the Purchase Order include all taxes.
Seller shall defend Buyer and hold Buyer harmless against all claims of infringement of the rights of others and against all claims of injury or damage arising out of any act or failure to act by Seller in connection with Buyer’s purchase hereunder.
The payment due date shall be computed from the later of the scheduled delivery date, the actual delivery date or the date of receipt of a correct invoice. Payment shall be deemed made on the date Buyer’s check is mailed or payment is otherwise tendered.
Buyer shall have the right by written order to make changes in the good to be furnished by Seller hereunder. If such changes cause an increase or decrease in the cost of performance of this order or in the time required for its performance, an equitable adjustment shall be negotiated promptly and the order shall be modified in writing accordingly. Any claim by the Seller for adjustment under this paragraph must be asserted in writing within thirty (30) days of the receipt of the notice of change and must include the amount claimed and support cost figures.
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action to ensure that all work under the order shall cease and to the extent specified in the Buyer’s notice of cancellation/termination, that all subcontracts and orders are forthwith cancelled/terminated immediately. Seller shall be entitled to reasonable cancellation charges unless Seller shall be in default of performance of the order. Cancellation charges shall be limited to the cost incurred in the performance of the work terminated and in the settlement of all claim arising out of such termination. The total cancellation charges shall in no event exceed the total purchase order price reduced by the purchase order price of the work not terminated. Seller will transfer to Buyer ownership of the property, the cost of which is reimbursed to the Buyer under Section 11. However, the fair value of any such property destroyed, lost, stolen or damaged shall be excluded from the cancellation charges. Nothing in this Section 11 shall affect the right of the Buyer cancel the order under the provisions of Section 3.
Buyer may, with written notice to Seller, without prejudice to any other rights or remedies provided under this Order, by law or in equity, terminate the Order in whole or part in any of the following circumstances:
In the event Buyer terminates the Purchase Order in whole or part thereof as provided in Section 12 above, Buyer may procure, upon such terms and in such a manner as it may deem appropriate, supplies or services similar to those so terminated, and Seller shall be liable to Buyer for any excess costs, reasonably incurred for such similar supplies and services; provided that the Seller shall continue the performance of the Order to the extent not terminated under the terms of Section 12.
Buyer’s maximum aggregate liability for its acts or omissions hereunder shall be limited to a sum no greater than the aggregate value of the Item(s) scheduled for delivery per the Purchase Order issued. Further, in no event shall buyer be liable for punitive, indirect, special, incidental or consequential damages for its acts or omissions hereunder.
Buyer’s failure to assert its rights under any provision of these terms shall not be deemed a waiver of such rights, nor shall any waiver be implied from the acceptance of or payment for any goods purchased hereunder. No waiver by Buyer shall be valid unless made in writing and signed by an authorized officer of the Buyer.
If a dispute arises out of or relates to the Purchase Order, and cannot be resolved through good faith negotiations either Party may refer such claim, dispute or controversy to final, binding resolution by arbitration by the Shenzhen Arbitration Association in accordance with its Commercial Arbitration Rules.
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Seller shall establish and maintain a quality control system acceptable to Buyer for the Goods purchased. Seller shall permit Buyer to review production procedures, practices, processes and related documents to determine such acceptability. Seller shall have a continuing obligation to promptly notify Buyer of any violation of or deviation from Seller’s approved inspection/quality control systems and to advise Buyer of the quantity and specific identity of any Goods delivered to Buyer during the period of any such quality violation or deviation. The Seller’s Quality System shall be compliant to the requirements of ISO9001 unless otherwise specified in the purchase order.
Buyer has the right to inspect the Item(s) upon delivery to the Buyer’s place of business and, in to any other rights it may have, the right to reject any defective Item(s), which fail to conform to the specifications and descriptions set forth in the Purchase Order. The Buyer will promptly notify the Seller in writing of all claimed defects and non-conformity, and such defective or nonconforming Item(s) will be held for Seller’s instruction and, if the Seller so directs, will be returned at the Seller’s expense. The failure to inspect, either prior to shipment or upon delivery to the Buyer’s business location, shall not be deemed a waiver to any of the rights of the Buyer under any provision of the Purchase Order.
Seller is hereby notified that the delivery of counterfeit/fake parts is of special concern to Buyer. If counterfeit/fake parts are furnished under the purchase order or are found in any of the goods delivered hereunder, buyer will impound such items. The Seller shall promptly replace such counterfeit/suspect parts with parts acceptable to the Buyer and the Seller shall be liable for all costs, including but not limited to Buyer’s internal and external costs, relating to the removal and replacement of said parts. To further mitigate the possibility of the inadvertent use of counterfeit parts, the Seller shall only purchase components and parts procured directly from the Original Equipment Manufacturer (OEMs) or through the OEM’s authorized distributor chain. Seller must make available to Buyer (if Buyer requests) OEM documentation that authenticates traceability of the components to the applicable OEM. Buyer reserves all contractual rights and remedies to address grievances and detrimental impacts caused by counterfeit/suspect parts.
WELLER, its customers, and regulatory authorities shall be granted the right of access to all supplier and sub-contract supplier facilities and records involved in fulfilling the Purchase Order requirements.
All items of the purchase order are subject to in-process quality surveillance by WELLER and/or its customer. At any time, WELLER may notify the supplier of specific requests for on-site surveillance.
WELLER reserves the right to request the opportunity to witness any actions in support of this order.The supplier shall provide no less than three business days advance notification to WELLER’s procurement representative before items are ready for any requested WELLER source surveillance. The supplier shall not proceed without WELLER present or without WELLER QA written authorization to proceed.
The supplier shall provide reasonable facilities and assistance, including all quality records and related data for contracted goods, upon request.
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The Seller undertakes that it and the Seller’s, personnel, agents and subcontractors will fully respect the confidentiality of Buyer’s internal business affairs. The Seller hereby undertakes to treat as confidential and proprietary to Buyer, all information obtained from Buyer or communicated to the Seller pursuant to its Purchase Order (or through discussions or negotiations prior to the Purchase Order being placed) or acquired in the performance of the Purchase Order, and will not divulge such information to any person (except to its own employees and then only to employees who need to know the same) and will use such information solely in connection with performing its obligations under the Purchase Order and not for its own benefit or for the benefit of any third party, provided that this Clause shall not extend to information:
The Seller undertakes that it and the Seller’s, personnel, agents and subcontractors will fully respect the confidentiality of Buyer’s internal business affairs. The Seller hereby undertakes to treat as confidential and proprietary to Buyer, all information obtained from Buyer or communicated to the Seller pursuant to its Purchase Order (or through discussions or negotiations prior to the Purchase Order being placed) or acquired in the performance of the Purchase Order, and will not divulge such information to any person (except to its own employees and then only to employees who need to know the same) and will use such information solely in connection with performing its obligations under the Purchase Order and not for its own benefit or for the benefit of any third party, provided that this Clause shall not extend to information:
The Seller shall, at its expense, hold harmless and defend Buyer, its customers, and all persons claiming under Buyer, against any claim, demand, action or suit alleging or arising from the infringement of any patent, copyright or trademark or any misappropriation of trade secrets, and shall indemnify the aforesaid parties against damages, costs, and expenses, including all legal expenses, arising there from by reason of the manufacture, sale or the normal and intended use of the articles and services covered by the Purchase Order. Seller shall be given adequate notice of such claims and will assume full and exclusive control in the defense thereof. Buyer will provide reasonable cooperation to the Seller by supplying relevant documents and making Buyer employees available for consultation and testimony. Seller will compensate Buyer for such cooperation.
Seller agrees to notify Buyer if any deliverable under this Purchase Order is restricted by export control laws and regulations. Seller agrees to comply with all applicable P.R.C. export control laws and regulations, specifically including, but not limited to, the requirements of the Arms Export Control Act, including the Export Administration Regulations (EAR); including the requirement for obtaining any export license or agreement, if applicable. Without limiting the foregoing, Seller agrees that it will not transfer any export controlled item, data, or services, to include transfer to foreign persons employed by or associated with, or under contract to Seller or Seller’s lower-contract suppliers, without the authority of an export license, agreement, or applicable exemption or exception. Seller shall be responsible for all losses, costs, claims, causes of action, damages, liabilities and expense, including attorney’s fees, all expense of litigation and/or settlement, and court costs, arising from any act or omission of Seller, its officers, employees, agents, suppliers, or subcontractors at any tier, in the performance of any of its obligations under this clause.
Seller shall neither receive nor give any gifts, commission or gratuities in connection with this contract. Seller’s employees are required to conduct company business with integrity and maintain a high standard of conduct in all business-related activities. The Seller will indemnify Buyer against all losses liabilities, claims, costs and expenses that may result from loss of or damage to any property, or injury to or the death of any person that may arise out of any act or omission or negligence of the Seller in connection with the Purchase Order.
Flow down requirements -Seller and Seller’s suppliers shall retain all records and documents pertaining to the Goods for a minimum of three (3) years unless otherwise specified. Such records and documents shall date back to the time the contract was issued and shall include without limitation, pricing, material certificates of conformance, component date codes, invoices, inventory records, for purposes of verification of prices or rates charged by Seller for Goods procured by Buyer. Once the retention period has been met, the seller will contact Buyer for appropriate disposition. After Buyer, their customer and authorities shall have right of access to all facilities involved in the order and all applicable records. Buyer shall have the right to examine, reproduce and audit all such record relating to pricing and performance to evaluate the accuracy; completeness and currency of cost and pricing data submitted with Seller’s bid or offer to sell.
This contract contains the entire agreement of the parties and supersedes any and all prior agreements, understandings and communications between Buyer and Seller related to the subject matter of this contract. No amendment or modification of this contract shall bind either party unless it is in writing and is signed by Buyer’s Authorized Procurement Representative and an authorized representative of Seller.
This contract is governed by and construed in accordance with the laws of Shenzhen, China; no consideration shall be given to Shenzhen’s conflict of laws rules.
